Frequently asked questions

What if my item is damaged upon arrival?

If your item is damaged upon arrival, please send an email to help@redsuitstudios.com with pictures of your item attached. This must be done within 48 hours of receiving your package.

How often do you add new items?

We add new items as soon as completed. Generally, we have new items uploaded quite often varying by season.

Where is my order?

If you have already been sent your tracking number, you can check the status of your order here.

How can I safely clean my product?

To dust or clean your product, use a dry, soft cloth and wipe the product down.